We’ve compiled a list of questions that customers often ask.
In February 2020, VCE announced that they will be purchasing 50 megawatts of renewable power from a new solar park located in Kings County, CA. The power from the park will replace current short-term power contracts, allowing VCE to deliver higher levels of renewable power at competitive prices. The 15-year contract with Aquamarine Westside, LLC, CIM Group’s solar project, will commence when the project enters commercial operation, anticipated in 2021. The project is a 21,000-acre, master-planned clean energy park with over 2 GW of solar production potential.
Most of VCE’s electricity is produced from clean energy sources such as hydro, solar and wind. The current power portfolio was approved by the VCE Board of Directors in early 2018. Our intent is to purchase as much electricity as possible from clean energy sources located in California at prices that remain competitive with PG&E. Check out our Power Sources here.
Enrollment & Opt-Out
here to opt out or call VCE’s customer service line at 855-699-VCEA (8232).
Rates & Billing
There are two main components to your electricity service: Delivery and Generation. Your PG&E bill will show “Current PG&E Electric Delivery Charges” and “Valley Clean Energy Alliance Electric Generation Charges” in the Account Summary section on the first page of your bill. Please see our sample bill to see an example of what this will look like when you start receiving VCE service.
Generated from completely renewable sources including solar and wind, UltraGreen gives you the option to buy completely clean, carbon-free electricity that makes a big difference to our environment. That means healthier air, healthier families, and a healthy step towards a clean climate!
UltraGreen costs 1.5 cents per kilowatt hour more than our standard service, so your additional cost will typically be in the $3 to $10 per month range (residential), depending on how much electricity you use in your home or business. Click here to Opt Up today!
Here’s how the program works:
• The dividend will be based on VCE’s fiscal year net revenues, after specific financial targets have been met.
• The VCE board will determine the percentage of cash reserves to be allocated to dividends, to ensure both optimal program health and customer benefit.
• When the board approves dividends, residential customers will receive the dividend as a credit on their October bills.
• Non-residential customer dividends will be paid twice per year, once in April and once in October
• Customers don’t need to do a thing to qualify—all VCE customers are automatically enrolled in our Dividend Program.
The Customer Dividend Program helps VCE meet its short-term and longer-term goals of financial stability, cost competitive clean electricity, reinvestment in local programs, and a cleaner environment.
Commercial, Agricultural & Industrial Customers
Solar & NEM Customers
Learn More on our Solar Customer page.
If you installed solar panels at your home or business after VCE’s launch (June 2018) you were already enrolled as a VCE customer and will continue to be a VCE solar NEM customer, unless you opted out.
If you have any questions regarding your True-Up date, please call VCE’s customer service line Monday to Friday from 7am to 7 pm at (855) 699-8232.
When your account is trued-up once each year, you will either owe money for the electricity you have used beyond what your solar system generated, or you will get a credit for excess generation from your system. While solar credits will be paid out to you at wholesale rates, it is important to note that VCE pays the wholesale rate plus $0.01 per kilowatt hour (kWh) for excess generation. That’s more than PG&E pays for excess generation.
NEM customers with less than $100 in VCE wholesale credits will have the credit balance roll over to the next billing cycle. NEM customers with a wholesale credit balance exceeding $100 on their annual true-up date will be paid for their excess generation, unless they choose to roll over the balance or donate the funds.
Residential and Business NEM customers with solar systems installed prior to June 2018 will be placed on their existing PG&E billing cycle, either annual or monthly.
Residential customers adding solar systems beginning June 1, 2018 will be placed on monthly billing with an annual true-up date in February.
Non-residential customers adding solar systems beginning June 1, 2018 will be placed on a monthly billing cycle with an annual true-up in February for their VCE charges, unless they ask for an annual billing cycle.
NEM customers on monthly billing cycles may choose to adopt an annual billing cycle. The best time to make this request is just prior to your PG&E true up month.
VCE is a joint powers authority formed in 2016. It is a locally controlled, not-for-profit public agency covering the unincorporated areas of Yolo County and the Cities of Woodland, Davis and Winters (beginning in January 2021). VCE buys electricity on behalf of its residents and businesses from clean, renewable sources—such as solar and wind—at competitive rates compared with PG&E.
When customers choose VCE, they help empower local control of electricity procurement decisions, reduce the carbon footprint associated with their electricity service, and help support growth of local renewables. Rather than paying profits to shareholders, VCE’s net revenue (after buying power and administrative expenses), can be used to help stabilize electricity prices, provide larger incentives for more solar installations, support energy efficiency programs, develop more local renewable energy sources in and near Yolo County, and invest in innovative clean technologies and energy-related job training—all while keeping electricity rates competitive with investor-owned utilities.
At its August 31, 2017 meeting, the VCE Board voted unanimously to contract with the Sacramento Municipal Utility District (SMUD) to provide technical and energy services, data management/call center services, wholesale energy services, credit support services, and up to five years of CCA business operations support. This business relationship between VCE and SMUD put VCE on track to launch in June of 2018. VCE continues to contract with SMUD to provide essential administrative services to help VCE.
PG&E Bankruptcy Filing
If your question isn’t included, please contact us. We’ll be happy to help.
Another great resource for “all things CCE” is the California Community Choice Association, or CalCCA. Their mission is to create a legislative and regulatory environment that supports the development and long-term sustainability of locally-run CCA electricity providers, to protect energy choice in California.The CalCCA website is filled with information about the universe of Community Choice programs in the state of California, including data and articles that might interest you.
When it comes to the world of electricity, it can sometimes feel like you need a dictionary to keep track of the acronyms and terminology you see and hear.
If you’re feeling unclear about something, please visit our Glossary of Terms to view our downloadable PDF.