You always have a choice.
We’re working in partnership with you—our customers and communities—to support local programs and reduce carbon emissions for a healthier environment. Our goal is to make it affordable for all of us to do everything we can.
But if you decide to opt out of VCE and stay with PG&E’s bundled service, you can simply fill out the form on this page or call us at 1-855-699-8232. If you opt out, you’ll be subject to PG&E’s terms and conditions, and won’t be able to return to VCE for one year. We’ll miss you—and you’ll miss out on the local programs and greenhouse gas savings we’re working on.
Please have your bill handy for easy reference to your account number.