VCE’s response to COVID-19

At Valley Clean Energy, we’re concerned for the health and well-being of all our communities. We’re following the recommendations of health officials and Governor Newsom with respect to COVID-19, the coronavirus.

We know the virus is impacting our community and the world, but we’ll do our best to protect you and your electricity needs during these unsettling times. As you know, VCE sources the cleaner energy you use and feeds it into the grid. We will continue to provide our customers with the same clean energy through this pandemic—nothing concerning that service will change. While we’re asking our staff to self-isolate and work from home, for the time being, you can always contact us by phone or email if you have questions.

We work in partnership with PG&E, to deliver the cleaner power we source for you. PG&E has announced a moratorium on customer shutoffs for nonpayment. That means your electric service should remain uninterrupted during this time, even if your financial situation prevents you from paying your bill on time.

Please contact PG&E with any questions on the moratorium at 1-800-743-5000  or visit PG&E’s Pandemic Response Includes Precautionary Health and Safety Actions; Moratorium on Customer Shutoffs for Nonpayment.

If you have questions related to VCE, please call our customer service department at 855-699-8232.